At Graffix, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. We are committed to complying with the relevant privacy laws and regulations in India and internationally.

1. Information We Collect

We collect the following types of information to provide better services to our customers:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you place an order or register on our website.
- Browsing Information: We collect information about your browsing behavior on our website, such as pages viewed, links clicked, and products viewed or added to your cart. This information is gathered through cookies and similar technologies.
- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:
- Order Processing: To process and deliver your orders, including sending you notifications about your order status and shipment tracking.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may encounter.
- Personalization: To personalize your shopping experience by recommending products, offering promotions, and tailoring content to your preferences.
- Marketing: With your consent, we may send you marketing emails about new products, promotions, and special offers. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our website’s performance, functionality, and content.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and conducting marketing activities. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
- Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.

5. International Data Transfers

As a global business, we may transfer your personal information to servers located outside of your country of residence. We ensure that such transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, by implementing appropriate safeguards such as standard contractual clauses.

6. Your Rights

You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [insert contact details].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Children’s Privacy

Graffix does not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Graffix
Email: hello.graffix@gmail.com
Phone: 9111400087
Thank you for trusting Graffix with your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.