Graffix International Shipping Policy
At Graffix, we are committed to delivering our high-quality metal posters to art lovers worldwide. To ensure transparency and fairness, we charge only the shipping fees imposed by our trusted courier partners, with no additional hidden costs.
Shipping Charges
- Real-Time Calculation: Shipping costs for international orders are automatically calculated at the time of checkout. These charges are based solely on the rates provided by our shipping partners and depend on factors such as the destination country, package weight, and dimensions.
- No Hidden Fees: The shipping cost displayed at checkout is the final amount you will pay for delivery. Graffix does not add any extra fees or markups to the shipping charges.
Shipping Timeframes
- Processing Time: Orders are processed within 1-2 business days. After processing, you will receive a confirmation email with tracking details.
- Delivery Time: International delivery times vary depending on your location and the shipping method chosen. Typically, it ranges from 7-14 business days. Please note that customs clearance may cause additional delays, which are beyond our control.
Customs Duties & Taxes
- Please be aware that international orders may be subject to customs duties, taxes, and other import fees, which are the responsibility of the customer. These fees are not included in the shipping cost calculated at checkout.
Shipping Partners
We collaborate with reputable international courier services to ensure your Graffix metal posters are delivered safely and efficiently. Our partners include DHL, FedEx, and UPS, among others.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package's journey and stay updated on its delivery status.
Undelivered or Lost Packages
In the unlikely event that your package is lost or undelivered, please contact us immediately. We will work with our courier partners to resolve the issue or arrange for a replacement.